Terms & Conditions

Effective date: 05 Nov 2025

At Digital Fiber, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you use our broadband services, website, or communicate with us.

Terms of Services

Effective Date:

1. Acceptance of Terms

By using our broadband or internet services ("Services"), you agree to comply with these Terms and Conditions. If you do not agree with these terms, please discontinue use of our services.

2. Eligibility

To use our services, you must be at least 18 years old or have parental/legal guardian consent. You also agree to provide accurate and complete information during registration.

3. Services Provided

We offer internet access through various plans. The speed, data limits, and features are subject to the specific plan you choose and availability in your area.

4. User Responsibilities

  • Use the service for lawful purposes only.
  • Not resell or share the connection without written permission.
  • Avoid activities that could harm the network, other users, or third parties.
  • Maintain confidentiality of login credentials.

5. Fair Usage Policy

Some plans may be subject to a Fair Usage Policy (FUP) to prevent network abuse. Once the data limit is reached, speed may be reduced.

6. Payment and Billing

  • Bills are generated monthly or based on your chosen plan.
  • Payment must be made by the due date to avoid service disruption.
  • Late payments may incur penalties or suspension.

7. Suspension & Termination

We reserve the right to suspend or terminate your service in cases of:

  • Violation of these terms
  • Non-payment
  • Misuse or illegal activity
  • Government or regulatory request

8. Service Availability & Downtime

We strive for 99% uptime but do not guarantee uninterrupted service. Scheduled maintenance and unforeseen outages may occur.

9. Privacy Policy

Your personal data is handled in accordance with our Privacy Policy. We may share your information with regulatory bodies if required by law.

10. Liability Limitation

We are not liable for:

  • Any indirect or consequential losses.
  • Data loss or corruption.
  • Damage due to third-party services or content accessed via the internet.

11. Indemnification

You agree to indemnify and hold us harmless from any claims arising from your use of the service or violation of these terms.

12. Changes to Terms

We may update these Terms and Conditions at any time. Continued use of our services indicates your acceptance of the updated terms.

13. Governing Law

These terms are governed by the laws of [Your Country/State]. Any disputes will be resolved in the jurisdiction of [Your Court/City].

14. Contact Us

Digital Fiber
Email: support@digitalfibernet.com
Phone: +91 91009 10065
Address: 2-110/1/A,Old Villege, Road, Meerpet, Telangana, Hyderabad.
2-110/1/A,Old Villege, Road,
Meerpet, Telangana,
India - 500097
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